How long does it take to integrate Hootsy?
It can be done in under 5 minutes and only requires you to insert a few lines of code into your site.
What happens if multiple people request a video chat at the same time?
You can display your video to multiple people at the same time and chat with them via text, but you can only have a voice call with one person at a time.
Does Hootsy integrate with my existing tools?
We currently have integrations with Salesforce, HubSpot, Slack, and Google Calendar. If you have one in mind, please let us know at info@hootsy.com.
Can I install Hootsy on multiple websites?
Yes, you can copy the same install code to multiple websites.
Is Hootsy GDPR compliant?
Hootsy is fully committed to compliance with the GDPR. Please see our GDPR compliance policy for more information.
How does Hootsy compare to other live chat type products (Drift, Qualified, Intercom, etc.)?
Drift: Drift is most known for their chatbots, and chatbot popups. They do not offer the ability to view a visitor's session in real-time and proactively engage them using live video. They also do not offer a lower priced tier for smaller companies.
Qualified: Similar to Hootsy, Qualified understands the power of live video and proactively engaging visitors. The main difference is their go-to-market strategy. Qualified targets mid-market and enterprise customers that use Salesforce, and they take all customers through a lengthy onboarding process. Unlike Hootsy, they do not have a lower priced tier for smaller companies.
Intercom: Intercom is more focused on customer support. Hootsy provides the essentials for customer support as part of our premium tier like the ability to create a help center and have the chatbot return articles in response to a visitor's questions; however, we believe sales and marketing deserve more attention. One of the greatest challenges facing all companies is the ability to bring in more customers and onboard them. We are focused on building the best solution to this problem.
For more details, you can also check out our feature comparison.
Why are your prices so much lower than Drift and Qualified?
We are a lean, product obsessed team. Drift and Qualified have very large sales teams and need to charge high prices to compensate their teams. In contrast, we have a small team that use Hootsy to engage only high intent buyers on our website. This keeps our conversion rates high and costs low, which in turn allows us to keep pricing low for our users.
